Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out a form, or contact us. This may include:

  • Name, email address, phone number, and company information
  • Business requirements and lead generation preferences
  • Communication preferences and feedback
  • Payment and billing information

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our lead generation services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights, property, or safety
  • In connection with a business transfer or acquisition
  • With service providers who assist in our operations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve our services and user experience
  • Provide personalized content and advertisements

8. Third-Party Services

Our platform may integrate with third-party services for social network access, analytics, and other functionalities. These third parties have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Ernesto Docando Guerra

2404 W 10TH St

Odessa, TX 79763-0000

Email: support@softvibe.tech

Phone: +1 3815209647